{"id":1500005283,"date":"2026-08-28T10:24:35","date_gmt":"2026-08-28T08:24:35","guid":{"rendered":"https:\/\/rackethouse.life\/privacy-policy\/"},"modified":"2026-08-28T10:24:35","modified_gmt":"2026-08-28T08:24:35","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/rackethouse.life\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<div class=\"wp-block-group white-box is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<h2 class=\"wp-block-heading\">GENERAL<\/h2>\n\n\n<p class=\"wp-block-paragraph\">This privacy policy on the processing of personal data describes how Padelshoppen collects and processes information about you.<\/p>\n\n\n<p class=\"wp-block-paragraph\">The privacy policy applies to personal data you provide to us, or that we collect via Padelshoppen&#8217;s website, www.padelshoppen.com. Padelshoppen is the data controller for your personal data. If you have questions or other enquiries regarding our privacy policy, please contact us using the contact details given under point 8.<\/p>\n\n\n<h2 class=\"wp-block-heading\">PADELSHOPPEN&#8217;S COLLECTION OF YOUR PERSONAL DATA<\/h2>\n\n\n<h3 class=\"wp-block-heading\">What personal data do we collect, and for what purposes?<\/h3>\n\n\n<p class=\"wp-block-paragraph\">When you visit our website, we automatically collect information about you &#8211; for example which browser you use, your IP address, your search terms on the site and information about your computer &#8211; in order to improve your overall experience on our site.<\/p>\n\n\n<p class=\"wp-block-paragraph\">When you buy a product from us we collect information about you, such as name, address, email address and telephone number. We also store information about which products you buy and any you return, so that we can deliver products to you and meet our bookkeeping obligations.<\/p>\n\n\n<p class=\"wp-block-paragraph\">When you create a profile or make a purchase, you can tick whether you wish to receive our newsletter. You can unsubscribe at any time, either via the website or at the bottom of the marketing you receive.<\/p>\n\n\n<h3 class=\"wp-block-heading\">What is the basis for the collection?<\/h3>\n\n\n<p class=\"wp-block-paragraph\">The collection of information is necessary so that we can look after our interests, improve the whole customer experience at Padelshoppen for you, and offer you relevant deals.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Use of personal data<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Personal data is collected and used for the following purposes: completing orders in our webshop; newsletter sign-up; administration of user accounts and profiles; participation in competitions and other events; sending other marketing material, including invitations to events and the issuing of voucher codes (for example by newsletter or via Facebook); collecting and evaluating consumer reviews; purchase history; statistics; and other marketing activities.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Please note that your personal data is only used to send you marketing material where you have given your express consent beforehand, unless the law allows us to contact you without obtaining consent first. Consent can be withdrawn at any time.<\/p>\n\n\n<p class=\"wp-block-paragraph\">We keep statistics on how our users behave on the website and on which products are preferred. This data does NOT contain personal data. Analysing it gives us an understanding of how the website is used, and that information is used to improve the experience on the site. The data is used to understand how users as a group use and navigate the website, and from there to make it better and easier to use in future. It is important to stress that we cannot see where you come from or where you browse to when you leave our website.<\/p>\n\n\n<p class=\"wp-block-paragraph\">We also collect information about which products our customers, as a whole group, prefer. This too helps improve the site and the user experience. This information is NOT passed on or sold to third parties, and none of your purchase information is shared.<\/p>\n\n\n<h2 class=\"wp-block-heading\">USE OF DATA PROCESSORS<\/h2>\n\n\n<p class=\"wp-block-paragraph\">We use external companies for, among other things, the technical operation of Padelshoppen. For example, our suppliers assist us with targeted marketing, including retargeting, with improving our website, and with your reviews of our products. These companies are data processors, acting on our instructions and processing data for which we are the data controller. Data processors may not use the data for any purpose other than fulfilling their agreement with us, and are bound by confidentiality.<\/p>\n\n\n<h2 class=\"wp-block-heading\">YOUR RIGHTS<\/h2>\n\n\n<p class=\"wp-block-paragraph\">In order to be open about how we process your information, we are required as data controller to inform you of your rights.<\/p>\n\n\n<h3 class=\"wp-block-heading\">The right of access<\/h3>\n\n\n<p class=\"wp-block-paragraph\">You are entitled at any time to ask us in writing for information about, among other things, what data we have registered about you, the purpose of that registration, which categories of personal data and recipients of data there may be, and where the information originates.<\/p>\n\n\n<h3 class=\"wp-block-heading\">The right to rectification<\/h3>\n\n\n<p class=\"wp-block-paragraph\">You have the right to have inaccurate personal data about you corrected by us. If you become aware of an error in the information we have registered about you, please contact us in writing so it can be corrected. You can contact us at info@padelshoppen.com.<\/p>\n\n\n<h3 class=\"wp-block-heading\">The right to erasure<\/h3>\n\n\n<p class=\"wp-block-paragraph\">In certain cases you have the right to have all or some of your personal data erased by us. Where processing your data is necessary &#8211; for example to meet our bookkeeping obligations &#8211; we are not obliged to erase it.<\/p>\n\n\n<h3 class=\"wp-block-heading\">The right to restrict processing to storage<\/h3>\n\n\n<p class=\"wp-block-paragraph\">In certain cases you have the right to have the processing of your personal data restricted to storage only, for example if you believe the information we process about you is not correct.<\/p>\n\n\n<h3 class=\"wp-block-heading\">The right to data portability<\/h3>\n\n\n<p class=\"wp-block-paragraph\">You have the right to receive your personal data, and we have the right to transfer that data to another data controller, when we collect your personal data &#8211; for example in connection with your purchase of a product from us.<\/p>\n\n\n<h3 class=\"wp-block-heading\">The right to object<\/h3>\n\n\n<p class=\"wp-block-paragraph\">You have the right at any time, on specific grounds, to object to our processing of the personal data we collect in order to improve functions on Padelshoppen.com. If you object to the processing, we are no longer entitled to process your personal data unless we can demonstrate lawful grounds for continuing.<\/p>\n\n\n<h3 class=\"wp-block-heading\">The right to complain<\/h3>\n\n\n<p class=\"wp-block-paragraph\">You have the right at any time to lodge a complaint about our processing of your personal data with the Danish Data Protection Agency (Datatilsynet), Borgergade 28, 5, 1300 Copenhagen K.<\/p>\n\n\n<h2 class=\"wp-block-heading\">DELETION OF PERSONAL DATA<\/h2>\n\n\n<p class=\"wp-block-paragraph\">If you do not use our webshop for a period of one year, we automatically delete the information we have registered about you. To meet legal requirements, however &#8211; including accounting legislation (five years from the end of the financial year) and consumer legislation (the two-year right of complaint) &#8211; we may keep certain personal data for longer.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Information collected on the basis of your consent to receive marketing by email, SMS and post will be deleted if you withdraw that consent, unless we are entitled to continue processing it.<\/p>\n\n\n<h2 class=\"wp-block-heading\">SECURITY<\/h2>\n\n\n<p class=\"wp-block-paragraph\">We have implemented appropriate technical and organisational security measures to prevent personal data being accidentally or unlawfully destroyed, lost, altered or degraded, and to prevent it coming to the knowledge of unauthorised parties or being misused. Only employees with a genuine need to access your personal data in order to do their work have access to it.<\/p>\n\n\n<h2 class=\"wp-block-heading\">COOKIES<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Padelshoppen uses cookies to give users the best possible experience on the website. A cookie is a file stored by your browser on the device you are using, and it can contain whatever information the website places in it. We use cookies to make the site work, to optimise it so we can give users the best possible experience, for traffic analysis and for targeted marketing. Part of using cookies for these purposes is that we can analyse and improve the experience we offer.<\/p>\n\n\n<p class=\"wp-block-paragraph\">You can prevent cookies from being stored at any time. Cookies are enabled by default in modern browsers such as Google Chrome, Safari, Microsoft Edge and Firefox, so you need do nothing for us to give you the best experience. If you would rather not use cookies, your browser settings allow you to turn them off entirely. The drawback is that we can no longer ensure the best experience, and in some cases you may find the website does not work properly.<\/p>\n\n\n<h2 class=\"wp-block-heading\">CONTACT DETAILS<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Padelshoppen is the data controller for the personal data collected via our website. If you have questions or comments about this privacy policy, you can contact:<\/p>\n\n\n<p class=\"wp-block-paragraph\">ZERV.dk<br>Holkebjergvej 120<br>5250 Odense SV<br>Tel.: +45 6590 6690<br>Email: info@padelshoppen.com<\/p>\n\n\n<h2 class=\"wp-block-heading\">CHANGES TO THE PRIVACY POLICY<\/h2>\n\n\n<p class=\"wp-block-paragraph\">We are entitled at any time to make changes to this privacy policy. If we do, you will be informed the next time you visit our website.<\/p>\n\n\n<p class=\"wp-block-paragraph\">If you cannot accept the amended policy, you will not be able to continue using Padelshoppen, and your personal data may be deleted.<\/p>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>GENERAL This privacy policy on the processing of personal data describes how Padelshoppen collects and processes information about you. The privacy policy applies to personal data you provide to us, or that we collect via Padelshoppen&#8217;s website, www.padelshoppen.com. Padelshoppen is the data controller for your personal data. 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